Susan L Abend, M.D., F.A.C.P.

Dr Abend is an internist and endocrinologist who has had more than 15 years of experience in healthcare quality and information management, and in the care of individuals with developmental and intellectual disabilities (D/ID).   Based on her experiences she has spearheaded the development of the Right Care Now Project. She has served in multiple administrative roles responsible for the measurement and improvement of healthcare quality: she was the Medical Director of Medistaff, Inc.and Vice President of Quality and Medical Affairs for Johnson Memorial Health System. Most recently, she was the Executive Director of the Healthcare Quality Management Group, in Framingham, MA. While Assistant Professor of Medicine and Psychiatry at the University of Massachusetts Medical School, Dr. Abend developed the medical services for the UMass Neurodevelopmental Unit, the UMass Neurodevelopmental Ambulatory Team, and has studied and written about health issues in the D/ID community. Dr. Abend is a graduate of the six-year BS/MD program at Union College and Albany Medical College.

William Coughlin, Esq.

Mr. Coughlin is the Chief Operating Officer for Community Resources for Justice, Inc., serving in that position for 9 years. Prior to joining CRJ, Bill was the Operations Director for the Community Initiatives Division of the Community Builders, Inc., the largest not-for-profit developer of affordable housing in the country. He worked as a management and organizational consultant for over 20 years and was the Senior Consultant at the Catlin Group before deciding to return to the non-profit sector. He had previously been the Executive Director of the Leominster (MA) Community Action Committee, Inc. and of Student Programs for Urban Development (Worcester, MA). Bill earned his B.A. in History and Sociology at Holy Cross College and his J.D. from New England School of Law. He has also held positions at the Donahue Institute for Governmental Services at the University of MA and in the Graduate School of Education at UMass/Boston. Mr. Coughlin received a lifetime achievement award in 2009 from the Holy Cross College Lawyers Alumni Association.

Raj Dharampuriya, M.D.

Dr. Dharampuriya is a co-founder and the Chief Medical Officer of eClinical Works. He is Board Certified in Internal Medicine. Dr. Dharampuriya is a 1988 graduate of BJ Medical College in India. He specialized in OB-GYN and completed his residency in 1992. He completed his residency in Internal Medicine at UMASS Medical Center in 1998. Dr. Dharampuriya oversees the implementation of electronic medical records, population health, and patient engagement products at eClinicalWorks. He also oversees implementation of clinical integration services and manages various arms of professional services at the company.


Nicholas G. Kaltsas, Esq.

Mr. Kaltsas practices as a trial and Elder Law attorney at Elder & Disability Law Advocates, a law firm founded by Mr. Kaltsas and committed to serving the needs of the senior population. Attorney Kaltsas focuses on the needs of older individuals, people with disabilities, and their families. Attorney Kaltsas, a past statutory member of the State Rehabilitation Council (SRC) of the Massachusetts Rehabilitation Commission, was appointed to the council by Massachusetts Governor Deval Patrick. During his appointment, he served as Chair of the SRC, Chair of the SRC’s By-Laws and Nomination Committee and was was a lead presenter at past Annual Consumer Conferences for the Massachusetts Rehabilitation Commission. He has developed “Senior Focus with Attorney Nick Kaltsas,” a professional services and media company dedicated to helping seniors live better lives. Mr Kaltsas is a graduate of the University of Miami and New England School of Law

Roslyn Rubin, Ed. D

Dr. Rubin has been the Chief Executive Officer of Greater Waltham Arc (GWArc) for nine years. GWArc is a national non-profit which serves persons with D/ID and their families. Prior to this, Dr. Rubin was a Clinical Director of mental health community housing at Advocates, Inc. and for over 15 years was a therapist in community mental health for Wayside Youth  & Family Services. Her doctorate is in educational psychology and she was a special needs teacher prior to graduate school. She lives in metrowest Boston with husband Donald and has a son who is a biologist.

Marianne Smith, M.D.

Dr. Smith has been a practicing psychiatrist in both the public and private sector for over 20 years, and has long been a champion of patient rights and high quality care. She is a member of the Board of Directors of the American Civil Liberties Union

Pamela Stetkiewicz, Ph. D.

Dr. Stetkiewicz is an Executive Director in Respiratory Research at Novartis Institute of Biomedical Research in Cambridge MA.  She is a scientist with 14 years of experience in pharmaceutical research and drug development and has worked or led teams in eleven different therapeutic areas with the goal to bring therapeutics from the laboratory to proof of concept studies in human. Dr. Stetkiewicz received her doctorate from Johns Hopkins University in Human Physiology.